Epicor Virtual Agent (EVA) 1.0.232

The Epicor Virtual Agent (EVA) offers a sophisticated implementation of natural language processing tailored for Epicor® ERP, Eclipse, and Prophet 21® systems across various industries. Its design enables users to interact with their ERP systems through voice or text commands, facilitating more efficient workflows via mobile devices. The user experience is intuitive, allowing for seamless communication similar to conversing with a colleagues, whether by speaking or typing.

EVA enhances usability by presenting richly formatted information and actively guiding users through suggested navigations and subsequent actions. This approach broadens access to the extensive industry-specific functionalities embedded within the system, making complex data and operations more accessible—thereby potentially increasing productivity and operational efficiency.

Utilizing artificial intelligence technologies, particularly Microsoft Azure AI Services, EVA is adaptable to a wide range of Epicor ERP implementations—on-premises or cloud-based—regardless of company size. This flexibility ensures that organizations, including small and medium-sized enterprises, can leverage innovative solutions to support business growth and attract the next generation of employees.